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Articles on:Event registration
Set up entry forms, manage caps and waitlists, and control how athletes register for events.

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  • Quick start tutorial videos
  • Setting up your event
  • Live scoring at your event
  • Advanced heat draw and schedule settings
  • Event registration
  • Rankings management
  • Accepting payments from athletes
  • Membership registration and management
  • Advanced event settings
  • Organisation settings
  • Plan & billing
  • Individual user settings
  • How to manage athlete marshalling using the "Registered" entry status
    If your event has a marshalling or on-site check-in process, we recommend using the Registered entry status as your default. This article will show you: How to set up an event to use the "Registered" status How to marshal athletes once they have registered   How to set up an event for marshalling Go to Event Settings and click the Registration tab. Under the Default entry staFew readers
  • Restrict event registrations to athletes who are a member of a club (BETA)
    Many organisers require athetels to be part of a club to complete. For this use case, we have introduced a beta version of the Club membership event restriction. The Club membership restriction is an addition to the Completing clubs event setting. Completing clubs allows atheltes to select their club during registration. Adding the Club membership entry restriction on top of this requires athetels to be part of a club in Liveheats.Few readers
  • Bulk confirm waitlisted event entries based on registration date and time
    For some events, you may need to confirm many waitlisted athlete entries based on the date and time they registered. How to sort and bulk confirm waitlisted entries Firstly navigate to the Event dashboard. From there click the All entries button. By default, the entries in the table should be sorted in ascending order (earliest to the latest date and tFew readers
  • Scheduling event entry open and/or close dates and times
    We offer the ability to schedule the automatic opening and/or close of your event registrations. This is particularly useful when you have a large number of events or you have a specific date and time that your event registrations will open and/or close. Scheduling event entries to automatically open and close are independent of each other; meaning you can set both or just one of them. In this article, we will run through how to set, update and delete them.Some readers
  • Setting the number of available spots in a division (registration max limits)
    LiveHeats allows you to set the number of available spots in each division. This setting has two influences: sets limits on the number of athletes who can register for that division. Once the limit is met, athletes can no longer select that division sets the number of spots in the first round of your heat draw, incase you'd like to leave empty spots available in the draw for reserves or alternates How to set the available spots in a division From your  Event dashboard click thFew readers
  • Creating custom fields
    In addition to our standard fields, Liveheats allows you to create your own custom fields. Custom fields can be used for: collecting any piece of required information from athletes during registration, and/or; capturing and storing required data with results if importing athletes into Liveheats How to create a custom field Below you'll find the step by step instructions for creating a custom field. For a video tutorial, see the bottom of this article. For an event, go to EventSome readers
  • Archiving a custom field
    Once you've created a custom field, you might like to archive it to replace it with an updated custom field, or if its no longer required. How to archive a custom field Navigate to the  Event settings for event registration or Series setting for membership registration Click on the Registration tab and scroll down to the  Custom fields section Click on the field you'd like to archive tFew readers
  • Setting up division entry restrictions for your event registration
    You can set up entry restrictions at a division level for your event to ensure athletes only register in divisions for which they are eligible. i.e. a 17-year-old female athlete cannot enter into a U16 Male division. The types of restrictions you can apply to a division are powered by the registration form fields that are active for an event, giving you lots of flexibility in ensuring only the right athetels are eligible for your events. This article will take you through all the variations weFew readers
  • Using waitlisted event registration
    If you have specific rules for how athletes are accepted into a division in your event, for example, using a seed list, or a pre-qualified invitation, you should use LiveHeats' powerful waitlisting feature, which allows the Director to review and confirm entries. This article includes: How to set an event's registration to be waitlisted How to confirm a waitlisted athlete into an eventFew readers
  • Set Nationality restrictions on event registrations
    For some divisions, you might like to enable restrictions so that athletes can only register for their eligible division based on their Nationality, e.g for National Championships. Liveheats allows you to limit each division to a specific nationality or set of nationalities. How to set nationality restrictions on registration Go to the Event settings and click the Registrations tab (https://storage.crisp.chat/users/helpdesk/website/-/4/8/7/1/48714ddcbf925400/image15i1zdfFew readers
  • Set age restrictions on registration (DOB)
    In age divisions, you might like to enable restrictions so that athletes can only register for their eligible division based on their date of birth (DOB) LiveHeats allows you to set a maximum, and/or minimum date of birth for each division. How to set age restrictions on registration Go to the Event settings and click the Entry restrictions tab Scroll down to the Division eligibility rules area and click the + icon next to the Division that requires the age restricFew readers
  • Set custom division entry restrictions on event registrations (e.g Gender, Discipline, State)
    Many divisions have custom restrictions such as Gender, Discipline and/or State. Liveheats, therefore, allows you the flexibility of restricting entries into a division based on any custom field that has the type dropdown. Gender is to most common restriction use case for this, so we will use this as an example in this article, but the same step would apply for any other custom division restriction.   How to set custom division restrictions on registration Go to the Event settings anFew readers
  • Removing a registered athlete or team from a division as a director
    An athlete may be unable to compete in your event. Below describes how to remove them from a division. Refunds must be handled separately to removing an athlete from an event. To process a refund, see here. How to remove an athlete from a division From the  Event dashboard, navigate to the relevant division and the  Athletes tab Click on the relevant athlete and a dialogue will appear: (https://sFew readers
  • Set event division entry restrictions for team member individual ages
    Particularly in Surf lifesaving events is common for event organisers to be required to restrict entries for team divisions based on the individual ages of one or more members within a team. Therefore, Liveheats allows for setting restrictions for Team member age, where at least one member of the team has to meet a maximum and/or minimum age range. How to set team member age restrictions on registration Go to the Event settings and click the Entry restrictions tab ScrollFew readers
  • Moving entries between divisions in an event
    If an athlete or team registers for an incorrect division in an event, you might like to move their registration to a different division. Here's how to deal with this. How to move entries between divisions in an event First, you'll want to add thFew readers
  • Set team combined age division entry restrictions on event registrations
    Particularly in Surf lifesaving masters events is common for event organisers to be required to restrict entries for team divisions based on the combined age of the individuals within the team. Therefore, Liveheats allows for setting restrictions where the total combined age of all members of the team has to be within a maximum and/or minimum value. How to set combined age restrictions on registration Go to the Event settings and click the Entry restrictions tab Scroll dFew readers
  • Sending an email to athletes in an event
    Before, during, or after an event, you might like to send an email to your registrants with information about the event or an update.Few readers
  • Adding notes to the athlete registration
    You might like to include notes to the athlete's registration form, to provide athlete's with instructions or information about your event. For example: "Athletes must check in at the event site at 7am on Saturday to collect their goodies bag" or; "You must send proof of athlete insurance to  organiser@organiser.com at least 7 days before the event". How to add notes to an event registration: Go to the  Event settings Click on the RegisFew readers
  • Adding a Terms and Conditions document to event or membership registration
    Your Event or Membership Terms and Conditions When accepting paid registration, you have the ability to include a Terms and Conditions document in PDF form.  You cFew readers
  • Setting-up competing clubs for your event
    Many events require an athlete to represent a club, nation and/or team. For this, we offer the Competing clubs setting. When in use, athletes will need to choose from a pre-defined list of whom they're competing for at registration. The option team they select will then display under their name in the draw and results, and if using the club leaderboard, their points will be counted towards the club, nation and/or team they selected.Few readers
  • Collect signed documents during event registration from athletes or their legal guardian
    Many organisations require event registrants to sign agreements, such as waivers or releases. To enable organisers to collect signed documents during registration, Liveheats has partnered with DocuSeal, a leading provider of legally binding e-signature solutions. There are two steps required to enable document signing for event registration: Connect your DocuSeal account CreateSome readers
  • Exporting a report of all entries in an event
    In any event with entry data, you can export the entries and all associated information for each entry - such as athletes, teams, details, payment reference and any custom fields activated in the event. How to export entries for an event From the Events area, go to the relevant event Click Reports in the side panel section to access the downloads Click Download on the Event entries (csv) Open the file in Google Sheets, Excel, or Numbers (https://storFew readers
  • Limiting the number of divisions each athlete can register for
    You might like to limit the number of divisions that each athlete can register for. For example, you might like to only allow each athlete to register for one or two divisions. Use this setting to apply a limit. How to limit the number of divisions each athlete can register for Go to the Event settings and click the Entry restrictions tab Go to the Maximum divisions per athlete section Enter the limit. If athletes can only register for one division, type inFew readers

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