• Purchasing event credits on Liveheats

  You can purchase event credits for your organisation at any time. Credits sit on your account balance until you are ready to apply them to an event to unlock live tools like draw generation, scoring, and results. When to purchase credits In Liveheats, event creation and registration setup are free. You only need an event credit when you are ready to "Activate" your event for live competition. Option A: Pre-purchase in bulk. Most organisers purchase their credits for the entire seasFew readers

• How to use an event credit

  In Liveheats, you can create events, configure all settings, and open entries for free. An event credit is only required when you are ready to unlock additional competition tools to run your event. What tools require an event credit? While setup and registration are free, you mFew readers

• Purchasing add-ons

  Liveheats offers a range of pro add-ons. These are optional upgrades to your Liveheats experience. You can purchase add-ons when purchasing event credits. If you have already purchased event credits and would like to later purchase add-ons, please contact sales@liveheats.com. Liveheats add-onsFew readers

• Checking your organisation's credit balance

  Checking your organisation's credit balance: Log in to your Director dashboard. Once logged in, click your profile avatar in the top right navigation, select Plan and billing. (https://storage.crisp.chat/users/helpdesk/website/-/4/8/7/1/48714ddcbf925400/imagej3j53x.png =921xauto) Scroll down to the My credits section (https://storage.crisp.chat/users/helpdesk/website/-/4/8/7/1/48714ddcbf925400/imagejuxb6f.png =896xauto) Understanding your credits In theFew readers

• Plan and billing frequently asked questions (FAQ)

  What does each event credit cover? An event credit can include as many divisions, rounds, days, or disciplines as you like, as long as the number of entries is below the limit specified by your plan, and that heats or runs all fit on one schedule. It's also important to note that you can only run a maximum of two heats or divisions at one time simultaneously in each event, using our double-panel feature (https://liveheats.crisp.help/en/article/configuring-and-running-double-banks-peaksFew readers

• Upgrading a one-off event in your account to a premium plan

  Throughout the season, you might need to access a higher tiered plan for a one-off event. The reason for this might be: one-off event where you do live streaming one-off event where you invite athletes and will have much larger numbers (e.g. national champs) How to upgrade an individual event Ensure you have access to the receipt from your last LiveHeats purchase, so we can set the upgrade price accordingly Complete this form with all details for the upgrade: https://forms.cFew readers

• Transferring or sharing event credits to another LiveHeats account in your federation

  If you are a federation with child accounts, you can purchase event credits centrally, and then distribute or share them with child accounts. This article explains how. Note: When you share credits to another account, we'll automatically align their plan to be the same as yours. For example, if you are on Large event (Up to 250 entries) and share credits, the child account will also be set to Large event (Up to 250 entries) plan. How to share or transfer event credits to another LiveHeaFew readers