Articles on: Event registration

Adding documents to event registration

Rules, schedules, terms, waivers: whatever registrants need to read or agree to, add it to your event registration. There are three kinds of documents, depending on what you need registrants to do:


Type

What registrants do

Use it for

Information

Open and read. Never blocks registration.

Schedules, event info, venue notes

Requires acceptance

Tick a checkbox to accept before they can continue

Terms and conditions, code of conduct

Documents to sign via Docuseal

Fill in and sign the document, then get a signed copy by email

Waivers and releases that need a signature


Must knows

  • Information and Requires acceptance documents must be PDFs. Export from Word or Google Docs before uploading.
  • If your event had a terms and conditions PDF prior to 16th Oct 2026, it's already in your document list as a Requires acceptance document. See Terms and conditions in registration.
  • Documents to sign need a DocuSeal Pro account connected to Liveheats. See Collecting signed documents with DocuSeal for more details.


How to add a document to read or accept


  1. Go to Event settings > Registration and scroll to Registration documents.
  2. Click + Upload document and choose your PDF.

  1. Enter a Document name. This is what registrants see, for example, "Event details" or "Terms & conditions".

  1. Choose a Type: Information or Requires acceptance from the dropdown.
  2. To add another, click + Upload document again.

  1. Click Save at the bottom of the page.


A document won't save without a name and a type selected. To change a document, edit its name or type in the row and click Save. To remove a document, click the bin icon in its row, then click Yes, remove this document in the modal and click Save.


What registrants see

  1. On the event page, every document is listed under Entry details.



  1. On the Entries step, the same documents are linked above the entry form.


  1. On the Your details step, each Requires acceptance document has its own checkbox, with the document name linking to the PDF:


I have read and accept the [Document name], and where the athlete is under 18, I accept as their parent or legal guardian.


Registrants can't click Continue until every box is ticked.



  1. In the confirmation email, all documents are linked under Event documents.



Collecting signatures


For waivers, releases, or any other documents that need a signature, use Documents to sign via Docuseal. See Collecting signed documents with DocuSeal for all the details on connecting a Docuseal account, building the document and where to find signed copies.



Common questions

  • Can I use more than one type on the same event? Yes. For example, add your schedule as Information, your terms as Requires acceptance, and a waiver to sign through DocuSeal.
  • Should my terms and conditions be accepted or signed? Most organisations use Requires acceptance. See Terms and conditions in registration for the difference and what to include.
  • How do I know a registrant accepted my terms? Registration can't be completed without ticking every Requires acceptance checkbox, so every completed entry has accepted them.
  • Will my document name be translated for registrants using another language? No. Registrants see the name exactly as you typed it.

Updated on: 16/10/2026