> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.liveheats.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Removing a member from a series and refunding their membership fees

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# Removing a member from your series

1. Navigate to the **Series** and click the **Members** tab
2. Search or click on the member you'd like to remove
3. In the box that appears, on the bottom left you'll see a **Remove** icon. Click this to remove them from your series

*Note: this will **not** refund their membership fees paid.*

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# Refunding membership fees

See this article for how to process a refund: [How to refund a payment.](https://liveheats.crisp.help/en/article/how-to-refund-a-payment-1mp3gdb/)