> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.liveheats.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Managing email preferences and unsubscribing from LiveHeats transaction emails

LiveHeats sends out email notifications when certain things happen such as a new registration, membership, or registration confirmation.

Sometimes you might like to opt-out of certain emails to prevent your email being overwhelmed.  Here's how to manage your email preferences.

---

# How to manage your email preferences and turn off unwanted notifications:

1. Go to your inbox and locate any notification email from LiveHeats (excludes forget passwords or monthly newsletter updates):
![](https://storage.crisp.chat/users/helpdesk/website/-/4/8/7/1/48714ddcbf925400/screenshot-2023-09-29-at-10144_n8t69k.png)
2. Scroll down to the bottom of the email, select **Manage Email Preferences**
![](https://storage.crisp.chat/users/helpdesk/website/-/4/8/7/1/48714ddcbf925400/screenshot-2023-10-05-at-34640_1jv36km.png)
3. Click **YES** to opt-out of any emails you would not like to receive
![](https://storage.crisp.chat/users/helpdesk/website/-/4/8/7/1/48714ddcbf925400/screenshot-2023-10-05-at-34812_183bi2m.png)